7320 SW Hunziker St., Suite 204 · Tigard, OR 97223 | (971) 222-8166 | contact@discovercounseling.com
Therapy Practice Consulting · Aaron Potratz, LPC

You didn’t train to be a CEO.
You ended up becoming one anyway.

Growing a therapy practice creates more than operational complexity. It creates leadership strain, harder decisions, team friction, and mounting pressure on the person holding it all together. Aaron Potratz helps practice owners create clarity under complexity—across systems, leadership, and owner sustainability.

Get in Touch Take the Free Practice Health Scorecard →

Not sure if this is the right fit? Listen to the Shrink Think Podcast first →

Aaron Potratz, LPC — Practice Consulting
Aaron Potratz, LPC Founder & Clinical Director
Discover Counseling · Est. 2007
Group practice owner, 18+ years
Multi-clinician team leadership & supervision
Practice operations & workflow systems
Confidentiality-aware technology implementation
Oregon Board-approved clinical supervisor
The operational reality of growth

Growth creates complexity
that most practices
aren’t built for.

What worked at two clinicians stops working at six. Processes that lived in someone’s head become a liability. The intake system that ran on institutional knowledge starts failing when that person is unavailable.

These aren’t failures of leadership. They’re predictable consequences of growth without systems designed to support it. The question is whether you address them before they become the ceiling on how far your practice can go.

You might recognize this
Intake is inconsistent — different clinicians handle it differently and clients feel the gap
Documentation workflows are more dependent on memory and habit than on reliable process
Onboarding a new clinician still takes weeks and feels improvised each time
Technology could reduce administrative load, but the compliance questions are unresolved
You’re the bottleneck — decisions and information flow through you more than through your systems
“The gap between what most practice consultants understand and what it actually takes to run a compliant, multi-clinician clinical practice is significant. Context matters here.”
Discover Counseling · Tigard, Oregon · Est. 2007
Context

What 18 years of running a group practice actually looks like.

Discover Counseling has been in operation since 2007. In that time Aaron has navigated every stage of group practice growth — the operational breakdowns that happen at scale, the compliance questions that generic business advice doesn’t address, and the specific challenge of building systems that work within a regulated clinical environment.

His consulting work draws on that operational history directly. The problems he works on with clients are problems he has already encountered, in a real practice, with real consequences for getting them wrong.

2007

Founded Discover Counseling

Solo practice. Built intake, documentation, and operational systems from the ground up.

Grew into a group practice

Hired and supervised multiple clinicians. Rebuilt the systems that didn’t survive the transition.

Addressed real compliance constraints

Navigated HIPAA, licensure board requirements, and the operational realities of a regulated clinical environment.

Implemented confidentiality-aware technology

Built workflows that reduce administrative burden without compromising clinical standards or client privacy.

Now

Still operating — not retired from practice

Consulting from inside a working practice, not from memory of one.

What Aaron offers

Four areas of work

Engagements are scoped to your situation. Reach out with where you are and what you need — the structure follows from there.

Operational

Practice Systems Audit

A structured review of your intake process, documentation workflow, onboarding, and operational systems. The output is a clear-eyed picture of what’s working, what’s fragile, and what to address first — prioritized for your practice stage and capacity.

Advisory

Strategic Consulting

Direct advisory for practice owners working through a specific operational or growth question. Grounded in private practice context — not adapted from frameworks built for other industries.

Technology

Workflow & Technology Implementation

Practical implementation of technology systems — including AI tools — designed around the compliance and confidentiality requirements of a clinical practice. The goal is reduced administrative load, not technology for its own sake.

Training

Team Training & Speaking

Workshops and presentations for group practice teams navigating operational change, new technology, or workflow improvement. Also available for professional associations and practice owner groups.

Consulting fees vary by engagement type and scope. Discussed at inquiry. Separate from clinical supervision services.

What this is — and isn’t

“Private practice has a compliance context that generic business consulting doesn’t account for.”

HIPAA constraints, licensure board requirements, clinical documentation standards, the dynamics of supervising associates — these aren’t adjacent to the operational work. They’re the environment it happens in.

Consulting that doesn’t account for that context produces recommendations that are difficult to implement, create compliance exposure, or don’t hold up under the actual conditions of a clinical practice. Aaron’s work is grounded in that context because his practice operates inside it every day.

Shrink Think Podcast

A way to hear how
Aaron approaches things
before reaching out.

The Shrink Think Podcast covers mental health, therapy practice, and the business of clinical work. A useful signal on fit before committing to a conversation.

Listen →
🎧 Shrink Think Aaron Potratz, LPC
Free Diagnostic Tool

Not sure where to start?
Start here.

The Practice Health Scorecard is a free 10-question diagnostic that evaluates your practice across Systems, Leadership, and Owner Sustainability — and tells you where to focus first. About 5 minutes. Instant results.

Take the Free Practice Health Scorecard → No email required. Results are immediate.
Get in touch

Ready to talk
about your practice?

Email Aaron directly. Describe where you are and what you’re working on. He responds personally. If it’s a good fit, he’ll say so. If it isn’t, he’ll say that too.

aaron@discovercounseling.com · Back to For Therapists →